Frequently Asked Questions (FAQs) By Our Many Confused Customers
Why should I trust OrderEssayOnline.com over other companies on the internet?
Ans: Since 2008, we are a leading name in the business of content writing. Our ever increasing customer base is the evidence of the trust and faith students around the globe have on our professional services. Furthermore, we have testimonials of satisfied clients that you can consider before making your decision.
What are your office timings? Is there any specific time to contact you?
Ans: We are available 24 hours round the clock. There are no specific timings to contact us. As our clients belong to the various time zones we can be contacted at whatever time you deem fit. You can use Email, online chat or direct calls to contact us.
Can I directly communicate with the writer who is writing my assignment?
Ans: Yes you can, but via email. We allow our writers to directly communicate with the clients for better understanding of the criteria and conditions. This might be beneficial for both writer and client to give effective results.
If my deadline is not met, can I claim a refund?
Ans: Yes you can (terms and conditions apply). But in general scenario this is unlikely to happen. Our writers are professionally trained and the training particularly includes dealing with the pressure of deadline. Even after taking care of all possibilities if our writers are unable to meet the deadline, you can claim a refund (terms and conditions apply).
If I need my previous writer to complete my next task, can I make such request?
Ans: Yes you can. If you feel that you are more comfortable with the performance of any specific writer and would like to assign the future task to the same. You can do so. In that situation you’ll be requested to contact our client care department and your request will be entertained in no time.
I have concerns regarding my privacy and confidentiality.
Ans: We honor your privacy the same way you do. Your personal information in no way will be provided to any third party. For further information please visit our Privacy policy page.
